Dear Diva Salon Management,
I am writing to formally express my dissatisfaction with the poor service I received during my recent visit to your salon.
From the beginning, the overall experience was disappointing. The receptionist was unprofessional and displayed a lack of courtesy. She was pressuring the nail artist to stop her work prematurely due to time constraints, despite the fact that I did not delay in choosing my nail color or in any other part of the process.
Furthermore, the final result was far from satisfactory. Once I got home, I noticed that one of my nails had a yellow stain at the tip, and the overall shape of the nails was uneven and lacked consistency. The work appeared rushed and poorly executed, clearly done in a hurry to meet time expectations rather than to ensure quality.
It is unfortunate that your salon seems to prioritize quantity over quality. This experience did not meet my expectations, especially from a salon that claims to offer professional services.
I hope you take this feedback seriously and address these issues to improve your service standards in the future.
After years of hopping from salon to salon and still not getting the nails I dreamed of, a dear friend told me, “You have to try Diva!” So I finally booked an appointment with Tahmina—and oh my goodness, I’m so glad I did!
She gave me the most gorgeous nails I’ve ever had—like, I couldn’t stop staring at them. The way she paid attention to every tiny detail was just… wow. I have super sensitive cuticles (usually a war zone during manicures), but with her, not even a tiny pinch. Magic hands, I tell you!
I showed her the design I had in mind, and she not only nailed it (pun intended), but also offered suggestions that made it even better. Plus, she was so sweet, calm, and genuinely fun to chat with.
Safe to say—I have found my forever nail artist and go-to salon. And now I am curious to try their other services too! 100% recommend if you are looking for a fabulous, pain-free, and super satisfying nail experience.
inna is a rude person ,I like her work but she got a bad attitude while doing my nails , she’s nice and smiles to the customers next to her but not with with me she gives me dirty looks , it’s such a bad experience with her I felt so bad doing my nails instead of being happy as usual , she needs to work on her skills and be kind to her customers.i love the work but I can’t spend two hours with women who aren’t nice .thank you .
I had the best experience in eyelashes extension with Dana (she is the best)
Appreciate ur good service, kindness and patience, professional and sweet staff❤️❤️❤️
My number one salon for lashes